Kamis, 04 Oktober 2012

Business Etiquette chapter 17

Toasts
Happy occasions often include a toast to someone. when someone makes a toast, raise your glass of wine or water in honor of the person and take a sip. if you are asked to make a toast, mask a pleasant comment about the person, and keep the toast short. long tributes are often embarressing to the honoree.

 TIPING SUGGESTIONS
If you are going to succeed in business, it is important know when, whom, and how to tip. It is often customary to give a tip for good service, and ignorance is no excuse for inappropriate tipping. Not tipping is rude. Shown below are typical tipping guidelines.
  • In a restaurant, give the wait-service staff 15 percent to 20 percent of the bill. In a more expensive restaurant, the going rate is generally 20 percent.
  • In an expensive restaurant, give the wine steward 15 percent of the wine bill.
  • If  there is a coat check employee, give $ 1 per coat. If an umbrella and briefcase are also checked, add a $ 1 for each item.
  • Restroom attendants are generally given $ 1. The tip may be left in a glass vase or bowl on the counter.
  • The tip for valet parking is from $ 1 to $ 3, depending on the location. For example, a basic garage attendant receives $ 1, but an attendant in an upscale hotel receives $ 3.
  • Skycaps and bellmen are generally tipped $ 1 to $ 2 per bag.
  • When tipping, fold the dollar bills so the money is easily identified when handed to the person. Yu want the person to know how much tip her or she is receiving. If you are giving $ 4, show all four ones when you hand the tip. If you are giving a $ 5 bill, show the five.
  • Always say thank you when you hand the tip.